Shipping Policy
Lights Canada ships across Canada using trusted courier partners to deliver your order safely and efficiently. Shipping times are estimates and may vary based on location, carrier, and order details.
Standard Ground Shipping
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We do not ship to PO boxes.
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Free standard shipping is available on orders over $99.00 (before taxes) to the following provinces: British Columbia, Alberta, Saskatchewan, Manitoba, Ontario, Quebec, Nova Scotia, Newfoundland, New Brunswick, and Prince Edward Island.
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Orders shipping to Nunavut, Northwest Territories, or Yukon are excluded from this offer. Please contact Customer Care for a shipping quote.
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Orders under $99.00 (before taxes) are subject to a flat $25.00 shipping fee.
Brand-Specific Shipping Surcharges
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Classy Caps and Umbra products are not eligible for free shipping.
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A $25 shipping surcharge per brand, per order applies to these products.
Large & Oversized Items
Some oversized items, including large chandeliers, floor lamps, and occasional furniture, require freight delivery.
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Items requiring freight are clearly identified on the product page.
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A $100 freight surcharge per item applies to orders shipped via freight.
Shipping Timelines
Delivery timelines vary by product. If you need an order by a specific date or would like to confirm availability, please contact us prior to placing your order.
Shipping times are estimates and are not guaranteed. Transit times may vary based on carrier, destination, and order details.
Lights Canada is not responsible for any costs, expenses, or losses incurred as a result of shipping delays.
Installation & Order-Related Costs
Any installation, labour, or project-related costs associated with your order are the responsibility of the customer. We recommend inspecting all items upon delivery prior to installation.
International Shipping
Lights Canada does not currently ship internationally.
Customer Care
Email: customercare@lightscanada.ca
Phone: 1-888-988-8635
