Customer Support

Shipping Policy

Please note that we do not ship to P.O. Boxes

Standard Ground Shipping

Lights Canada is pleased to offer our customers free shipping on orders over $99.00 (excluding taxes). This Free Shipping offer is applicable to orders shipping to the following provinces: British Columbia, Alberta, Saskatchewan, Manitoba, Ontario, Quebec, Nova Scotia, Newfoundland, New Brunswick, and Prince Edward Island. Orders shipping to: Nunavut, Northwest Territories or the Yukon are excluded from this free shipping offer. Shipping quotes are available for these exempt areas. Please call 1-888-988-8635 or email for rates and further information.

Orders less than $99.00 (excluding taxes) will be subject to a flat $15.00 shipping fee.

Large and Oversized Items

Large items such as large chandeliers, floor lamps and occasional furniture may be required to ship via freight truck. These large items may incur a surcharge of $50.00 for each item that is required to ship via freight truck. These items that are required to ship via freight truck are indicated on the individual product page.

International Shipping

Lights Canada does not ship internationally at this time.

Please note:

Lights Canada is not responsible for compensating labor costs or any project delays resulting from the delivery of damaged/defective goods, or any delays due to shipping. It is strongly recommended to schedule the installation after your product has been received and thoroughly inspected

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